Privacy Policy
Last Updated: January 2026
Dark Raven Labs respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect use disclose and safeguard information when you visit our website interact with us or engage our services.
By using this website you consent to the practices described below.
Information We Collect
Personal Information You Provide
You may voluntarily provide personal information including:
Name
Company name
Email address
Phone number
Service inquiries or intake information
Information submitted through forms email or direct communication
Information Collected Automatically
When you visit our website we may automatically collect:
IP address
Browser and device type
Operating system
Pages viewed and interaction data
Date time and referral source
This information is used for security monitoring analytics and operational improvement.
How We Use Your Information
We use collected information to:
Respond to inquiries and requests
Provide manage and support services
Improve website performance and security
Communicate operational updates
Detect prevent and respond to security incidents
Comply with legal regulatory and contractual obligations
Dark Raven Labs does not sell rent or trade personal information.
Cookies and Tracking Technologies
We may use cookies or similar technologies to support website functionality analytics and security. You may disable cookies through your browser settings although some site features may not function properly.
Information Sharing and Disclosure
We may disclose information only when necessary:
To vetted service providers under confidentiality agreements
To comply with applicable laws regulations subpoenas or lawful government requests
To protect the rights safety and property of Dark Raven Labs our clients or others
As part of a corporate transaction such as a merger acquisition or asset transfer
We do not share personal information for advertising or data brokerage purposes.
California Privacy Rights
California Consumer Privacy Act and California Privacy Rights Act
If you are a California resident you have rights under the CCPA and CPRA including the right to:
Know what personal information we collect and how it is used
Request access to personal information we maintain about you
Request deletion of personal information subject to legal exceptions
Request correction of inaccurate personal information
Opt out of the sale or sharing of personal information
Dark Raven Labs does not sell or share personal information as defined under California law.
You may exercise your California privacy rights by contacting us using the information provided below. We will verify requests in accordance with applicable law.
HIPAA and Regulated Information
Dark Raven Labs may provide IT managed services cybersecurity services or infrastructure support to clients that operate in regulated industries including healthcare education nonprofit and government sectors.
Protected Health Information
Dark Raven Labs does not collect Protected Health Information through this website.
When acting as a service provider or business associate for a healthcare client any access to Protected Health Information is governed by:
Business Associate Agreements
HIPAA Security Rule requirements
Client contractual obligations
Applicable federal and state laws
We implement administrative technical and physical safeguards designed to support compliance when handling regulated systems or environments.
Additional Regulatory Considerations
Depending on the client environment Dark Raven Labs services may support compliance with frameworks or regulations such as:
HIPAA Security Rule
FERPA
GLBA
NIST 800 series
CMMC
State level data breach notification laws
Responsibility for regulatory compliance ultimately remains with the client unless otherwise defined in a written agreement.
Data Security
We maintain reasonable safeguards to protect information including access controls encryption where applicable monitoring and incident response procedures. No system is completely secure and we cannot guarantee absolute protection.
Data Retention
Information is retained only for as long as necessary to fulfill business operational or legal requirements. Retention periods may vary based on contract regulatory obligations or applicable law.
Your Privacy Choices
You may request to:
Access your information
Correct inaccurate information
Request deletion where legally permissible
Opt out of nonessential communications
Requests can be submitted using the contact information below.
Third Party Websites
Our website may link to third party websites. We are not responsible for the privacy practices content or security of those sites. Review their policies independently.
Children’s Privacy
This website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of the website indicates acceptance of the updated policy.
Contact Information
For privacy related questions or requests contact:
Dark Raven Labs
Website: www.darkravenlabs.com
Email: support@darkravenlabs.com
Phone: 844 403 3411